Discover how MSX AI Technical Assistant revolutionizes diagnostics and enhances efficiency for aftersales operations.
MSX AI Technical Assistant leverages advanced AI to support technicians and technical help desks in identifying issues quickly, providing accurate solutions, and streamlining repair processes.
Discover how MSX AI Technical Assistant revolutionizes diagnostics and enhances efficiency for aftersales operations.
MSX AI Technical Assistant leverages advanced AI to support technicians and technical help desks in identifying issues quickly, providing accurate solutions, and streamlining repair processes.
Designed for impact across operations
By integrating seamlessly with existing systems, MSX AI Technical Assistant provides access to the most up-to-date information and guidance, ultimately enhancing overall service efficiency, empowering technicians, and improving customer satisfaction.
Designed for impact across operations
By integrating seamlessly with existing systems, MSX AI Technical Assistant provides access to the most up-to-date information and guidance, ultimately enhancing overall service efficiency, empowering technicians, and improving customer satisfaction.
Instant diagnostics
AI-powered insights for faster troubleshooting.
Comprehensive knowledge base
Direct access to service manuals and technical documents.
Interactive support
Real-time guidance and repair workflows.
Scalable integration
Seamless deployment across diverse IT systems.
Instant diagnostics
AI-powered insights for faster troubleshooting.
Comprehensive knowledge base
Direct access to service manuals and technical documents.
Interactive support
Real-time guidance and repair workflows.
Scalable integration
Seamless deployment across diverse IT systems.
Four steps to smarter operations
MSX AI Technical Assistant processes incoming data, provides instant repair instructions, and continuously improves based on feedback, reducing ticket volumes and boosting first-time fix rates.
Four steps to smarter operations
MSX AI Technical Assistant processes incoming data, provides instant repair instructions, and continuously improves based on feedback, reducing ticket volumes and boosting first-time fix rates.
Error codes, symptoms, or specific queries entered by technicians or agents.
AI processes the data, leveraging an extensive repository of technical information.
Step-by-step repair instructions or relevant documents delivered instantly.
Continuous improvement based on interactions and feedback.
Real results with MSX AI Technical Assistant
Real results with MSX AI Technical Assistant
Detect and resolve issues with advanced AI insights and real-time guidance through a simple chat user interface.
Early deployments have increased operational efficiency and cost savings, enhancing overall productivity and customer satisfaction.
Reduce tickets
Reduction in ticket volume in pilot programs
by up to
30%
Speed up repairs
Technicians report faster diagnostic and repair
times of up to
15%
Detect and resolve issues with advanced AI insights and real-time guidance through a simple chat user interface.
Early deployments have increased operational efficiency and cost savings, enhancing overall productivity and customer satisfaction.
Reduce tickets
Reduction in ticket volume in pilot programs
by up to
30%
Speed up repairs
Technicians report faster diagnostic and repair
times of up to
15%
Leverage advanced AI to streamline the repair processes
Revolutionize your automotive service operations. Contact us today and see how MSX AI Technical Assistant can transform your business.
Leverage advanced AI to streamline the repair processes
Revolutionize your automotive service operations. Contact us today and see how MSX AI Technical Assistant can transform your business.