Category: The Benchmarker-CORP

Norway - Leading the way with zero-emission transportation by Felix Serrano, Vice President Europe Norway is, without question, the biggest success story to date when it comes… Comments closed

Prepare for impact: E-mobility in the aftersales market by Heiner Prümper, Global Strategic Account Executive Complex maintenance is among the most common concerns that affect the adoption… Comments closed

Digital transformation and the future of automotive retail by Rob van Rijswijk, Vice President, Product Management The automotive industry is adjusting to a period of accelerated change.… Comments closed

New touchpoints – digitalizing the automotive customer journey by Philip Junge, Global Director, Customer Engagement The changes in consumer behavior and technology breakthroughs are creating a fundamental shift in the… Comments closed

Can OEMs endure the effects of EVs on their parts business? by Andy Mills, Director, Parts and Service The automotive industry is unquestionably anxious about the transition to electric vehicles… Comments closed

Selling e-mobility: How can retail networks prepare? by Dirk Bott, Vice President, Global Sales Operation The automotive industry has prepared for considerable change for some years, but 2020 marks… Comments closed

Commercial training is essential for effectively selling EVs by Lois Valente, Director of Training, North America While more and more consumers have started thinking about buying… Comments closed

Prepare for the future of warranty management by Mikael Wepsalainen, Global Director, Warranty and Technical Products Electrification is changing the automotive industry at pace, and with that… Comments closed

Electric vehicles are changing the automotive world as we know it by Pieter van Rosmalen, Chief Product Officer In 2020, electric vehicles (EVs) are mainstream,… Comments closed