A global partner of choice, for the evolving automotive industry.
We are MSX. A leading technology – enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.
New technologies, digitalization, innovation-related challenges and customer expectations are transforming the automotive industry every single day. We are here to support our customers throughout this journey via offering proven and international solutions and business process outsourcing services across five automotive business domains:
• Warranty & Technical • Parts & Service • Retail Performance Management • Customer Engagement • Fleet & Mobility •
Our team’s deep automotive industry expertise combined with our leading technologies and tools, advanced data analytics and custom software solutions enable our customers to improve the performance of their automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
It’s all about the Team.
At MSX, our employees are the driving force behind our success.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.
Learn more about us
At MSX, our employees are the driving force behind our success.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.
Find out who we are
We are a leading provider of Business Process Outsourcing solutions for the automotive industry…
Explore our History & Milestones
More than 25 years of experience in the automotive industry.
Meet our leadership team
Our experienced leadership team has vast experience in the automotive and technology industry.
Fast facts about MSX:
Countries
Offices
Team members
Years of history
Customers worldwide
Explore our business solutions and services
Warranty and Technical
MSX brings you warranty management and technical support that's faster, smarter and more efficient.
Parts and Service
MSX combines expertise and digital solutions to help you increase your parts sales and service and maintenance revenue.
Channel Management
MSX Channel Management solutions help you manage financial and sales processes across your dealer network.
Fleet and Mobility
MSX Fleet services consolidate and streamline your fleet activities into manageable, cost-effective end-to-end processes.
Customer Engagement
MSX Customer Engagement services respond to changes in retail trends and customer behavior by providing software and intelligence to manage and improve the customer experience.
