Unlocking Exceptional Value for Our Customers
At MSX, our vision is to enhance every journey in the world of mobility. We accomplish this by delivering exceptional value and the highest standard of solutions and services to our customers across the globe. For more than 25 years, we’ve been a dedicated partner to leading automotive OEMs and mobility companies supporting them transforming their businesses and in managing their operations across the areas of Dealer Performance Improvement, Repair Optimization, and Customer Engagement.
Explore the MSX Global Business Value Streams and find out more about our solutions and services.
Adding Value. Focusing on Innovation. Enabling Success.
Warranty and Repair Efficiency
Diagnostic and Repair Enhancement
Technical Information
Distribution and Sales Performance
Consumer Engagement
Warranty and Repair Efficiency
Diagnostic and Repair Enhancement
Technical Information
Distribution and Sales Performance
Consumer Engagement
Meet our global value streams leaders
Elvira Llorens
Global VP Customer Engagement
Rod Wright
Global VP, Parts, Accessories and Service & Actionable Insights
Dirk Bott
Global VP Distribution and Sales Performance
Emiliano Nebbioso
Global VP Diagnostic and Repair & Warranty and Repair Efficiency
Deborah Mulholland
Global VP Learning Solutions
Ralf Kronenbuerger
Global VP Technical Information
“I am thrilled to introduce our transformative organizational structure – aiming to harness collective knowledge, embrace best practices, and empower us to deliver exceptional value to our customers. By fostering innovation, collaboration, and efficiency, we are propelling our organization towards sustained growth and success. This is an exciting chapter, and I am grateful for the dedication and support of our team members globally as we embark on this journey to fulfill our purpose: To empower Movers and Makers to thrive in our ever-changing world.”
Ugo de Carolis, Chief Executive Officer, MSX