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MSX International

Driving Dealer Performance, Mastering Repairs, Enriching Experiences.

Unlock automotive industry trends with expert insights

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MSX ARTICLE

How mobility-focused customer relationship centers can drive success for disruptors

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LATEST CASE STUDY

Transforming EV lead conversion: Delivering tailored, data-driven customer experiences

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MSX SOLUTION

MSX Recall Management: Revolutionizing the vehicle recall experience

MSX VIDEOCAST

Episode 3: Reimagining the customer experience through different retail formats

Mockups Design

Read our new white paper, ‘Perfecting the car buying journey: Virtual, human, or the best of both worlds?

Click here to download the full report

Discover cutting-edge solutions for dealer performance, repair optimization, and consumer engagement

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.

Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.

Discover cutting-edge solutions for dealer performance, repair optimization, and consumer engagement

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.

Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.

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Revolutionize your sustainability initiatives with Green Deal Consultancy

What’s new?

Revolutionizing automotive retail: The impact of personalized marketing

by Michele Esposito, Global Solutions Leader, Consumer Engagement

The real power of microlearning in modern automotive retail

by Deborah Mulholland, Global VP, Learning Solutions

Navigating the automotive sales transformation

Videocast with industry experts Ralph Kranz, Dirk Bott, and Mouna Ayed.

Accelerating ahead: How OEMs can deliver next-generation automotive technical assistance

By Nicola Zorz, Global Solution Leader, Diagnostic and Repair Enhancement

Empowering automotive employees with skills for the future

By David Lowrie, Global Solutions Leader

Breaking down silos: How data integration forms the foundation for advanced analytics

By Felipe João Pontes da Cruz, Global Solutions Leader, Actionable Insights

Life-long loyalty starts here – Service bookings double with effective lead management

SUCCESS STORY

Embrace the dynamic future: Empowering learning in a rapidly evolving mobility landscape

By David Lowrie, Global Solutions Leader

Exploring new opportunities in the wholesale parts industry

By Rikard Asbjornsen, Global Solutions Leader, Fleet Readiness – Parts & Accessories Distribution

Improve warranty management accuracy and efficiency with AI and automation

By Pasquale Aloi, Global Solutions Leader, Warranty and Repair Efficiency