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MSX Learning Solutions enable Movers and Makers to deliver measurable business results, powered by our unrivaled expertise, experience and global presence.

We are global leaders in automotive learning. As mobility experts with a rich history in serving the automotive industry, we are keenly aware that these are times of unprecedented change. New brands, new business models and evolving customer expectations are placing huge demands on mobility providers and their retail partners.

In this highly competitive industry, motivated, engaged and capable people are your key to success. Our portfolio of learning solutions enables your brand and your people to stay ahead of change. Our immersive training and innovative learning solutions influence hundreds of thousands of people every year, helping them to reach their full potential.

Our immersive training and innovative learning solutions touch hundreds of thousands of people every year, and we enable them to rise to their full potential.

Dealer employees trained annually

Increase in productivity

ROI for training solutions and tools

Staff training sessions delivered annually

Our immersive training and innovative learning solutions touch hundreds of thousands of people every year, and we enable them to rise to their full potential.

Dealer employees trained annually

Increase in productivity

ROI for training solutions and tools

Staff training sessions delivered annually

Our performance-based learning approach

Today, we understand better than ever how people learn best, how they engage with new information, and how they’re most likely to retain knowledge.

Our competence development methodology begins with our ability to leverage your business data – including financial and operational performance indicators – and use it to develop meaningful analytics. It means we can identify learning needs at an individual and organizational level. This methodology combines the transfer of knowledge and skills through training, and the application of knowledge and skills through coaching.

On an ongoing basis, we help measure the impact of training and coaching on the individual and on the business by monitoring business performance indicators that we aim to influence.

This is MSX Learning. Works for your brand. Works for your people .

We work with you across your business – from the factory to the store.

The automotive business is complex, and each function has its own learning needs and priorities. Our automotive learning solutions reach multiple domains within the automotive and mobility industry.

Whether you want to strengthen the competence of your people, or those employed by your partners in distribution, retail and aftersales, you will benefit from our deep understanding of your business and our unique ability to work across all aspects of your operation.

Sales, commercial and product training

We drive conviction, competence and confidence amongst sales teams, enhancing sales, market share and customer experience.

Aftersales and technical training

We strengthen the competence of your aftersales teams and the efficiency of your workshops, driving improvements to first-time-right rates, customer experience and workshop profitability.

Manufacturing and production training

We train your factory staff at scale – whether it’s to support a new manufacturing line or continuous improvements to your manufacturing processes.

Leadership training

We conceptualize, design, develop and deliver specialized learning and development programs that equip your teams with the knowledge, skills and tools to reach their full potential.

Other specialized training

In partnership with renowned universities, we develop the management and leadership skills of current and future generations of leaders who drive your business and those of your partners forward.

Sales, commercial and product training

We drive Conviction, Competence and Confidence amongst sales teams, resulting, moving the needle on sales, marketshare and customer experience.

Aftersales and technical training

We strengthen the competence of your aftersales teams, and the efficiency of your workshops, moving the needle on first-time-right, customer experience and workshop profitability metrics.

Manufacturing and production training

We train your factory staff at scale – whether it is for a new manufacturing line, or to support continuous improvement to your manufacturing processes.

Leadership Training

We conceptualise, design, develop and deliver specialised learning and development programs that equip your teams with the knowledge, skills and tools to perform to their full potential.

Other specialized Training

In partnership with renowned universities, we develop the management and leadership skills of current and future generations of leaders who drive your and your partners’ business forward.

We offer a comprehensive ‘end-to-end’ portfolio of learning solutions

Our comprehensive portfolio of learning solutions is designed to engage your employees and channel their initiative, delivering real value to your learners and your business.

Our solutions include all stages of learning development and implementation, from the design of learning curricula to the development of training content and tools; and from the delivery of training virtually or in person, to the analysis of training data. We work closely with you throughout the learning journey, leveraging our expertise and experience to deliver measurable value through your learning initiatives.

Learning design and development

Learning strategy development
We help you develop your learning strategy by considering your opportunities, strengths, challenges and constraints.

Learning curriculum design
We design learning curricula, aligned with your learning strategy and priorities.

Learning content development
We develop learning content that meets our 3E (Engaging, Entertaining and Enlightening) and 3I (Immersive, Interactive and Interesting) standards.

Learning delivery

Face-to-face in-person learning
Our expert facilitators deliver world-class in-person training experiences that are impactful and at the same time, memorable.

Digital learning
Our digital solutions connect, engage and interact at an individual level, and driving performance, recognizing achievements and rewarding success.

Immersive virtual classroom training
Our immersive virtual sessions put the learner at the center of the digital learning experience and deliver significantly higher levels of learner engagement.

Academy management and learning administration

Training academy management and governance
Our proven academy management talent, processes and systems deliver end-to-end management of multi-brand and multi-geography learning academies.

Training administration and delegate management
Our training administration plans, schedules, organizes and fills training calendars to ensure the right person registers for the right course at the right time, thus guaranteeing the continued competence of your people.

Learning analysis

Learning data analysis and insights
With our unmatched ability to make sense of your performance data, we derive insights that make your learning initiatives more impactful than ever.

Integrated learning dashboards
We create interactive learning dashboards, integrated into your reporting environment to give you a clear picture of opportunities and risks, so you always stay ahead of the curve.

Insights and reporting

Learning technology strategy
We help you articulate your learning technology strategy and ecosystem.

Evaluation and assessment of learning technology
We identify, evaluate and assess learning technology platforms to help you make the right decisions and eliminate risk.

Deployment of learning technology platforms
With our deep relationships across your organization, we work with you to deploy your learning technology platforms, drive user engagement and achieve success.

Learning design and development

Learning strategy development
We help you develop your learning strategy by considering your opportunities, strengths, challenges and constraints.

Learning curriculum design
We design learning curricula, aligned with your learning strategy and priorities.

Learning content development
We develop learning content that meets our 3E (Engaging, Entertaining and Enlightening) and 3I (Immersive, Interactive and Interesting) standards.

Learning delivery

Face-to-face in-person learning
Our expert facilitators deliver world-class in-person training experiences that are impactful and at the same time, memorable.

Immersive virtual classroom training
Our immersive virtual sessions put the learner at the center of the digital learning experience and deliver significantly higher levels of learner engagement.

Academy management and learning administration

Training academy management and governance
Our proven academy management talent, processes and systems deliver end-to-end management of multi-brand and multi-geography learning academies.

Learning analysis

Learning data analysis and insights
With our unmatched ability to make sense of your performance data, we derive insights that make your learning initiatives more impactful than ever.

Insights and reporting

Learning technology strategy
We help you articulate your learning technology strategy and ecosystem.

Evaluation and assessment of learning technology
We identify, evaluate and assess learning technology platforms to help you make the right decisions and eliminate risk.

Our engagement models are tailored to your needs

We are flexible, agile and responsive. Our engagement models are tailored to your needs and priorities.

Whether you’d like us to develop a complete training strategy and deliver it to your teams, or tailor a learning solution responding to a specific business challenge or opportunity, we will help you build confidence, trust and loyalty with the people that matter.

Full-service BPO

Operating as your ‘extended enterprise’, we are deeply integrated into your organization, and manage your training operation as an end-to-end full-service business process outsourcing (BPO) engagement.

On-demand projects

With our ‘on-demand engagement’, we deliver solutions to your specific on-demand requirements in a flexible, agile and responsive manner using our talent, expertise and experience.

MSX digital learning platforms

We offer our digital learning platforms via a software-as-a-service or software license model to enhance your learning initiatives.

Our engagement models are tailored to your needs

We are flexible, agile and responsive. Our engagement models are tailored to your needs and priorities.

Full-service BPO

On-Demand Projects

With our ‘on-demand engagement’, we deliver solutions to your specific on-demand requirements in a flexible, agile and responsive manner using our talent, expertise and experience.

MSX Digital Learning Platforms

We offer our digital learning platforms via a software-as-a-service or software license model to enhance your learning initiatives.

We help businesses thrive

Case Study 1

The delivery of face-to-face training has been severely impacted. However, training requirements will not become obsolete and businesses are looking for more digitalized training solutions to reduce spend and speed up delivery. In the new reality, the need to upskill is more important than ever before. The focus is shifting away from reskilling and moving more towards performance improvement which consequently improves profit and ROI.

But the move from face-to-face training into digital formats is not straightforward. Specialist support is needed to migrate existing training modules to suit digital learning.

Our new scalable approach to digital and remote learning can help you to evaluate your current training curriculum and learning ecosystem to determine its ‘digitalization potential’. By estimating your overall cost savings and producing a detailed business case, we can accelerate your successful migration to a more digitalized learning model.

Case Study 2

But the move from face-to-face training into digital formats is not straightforward. Specialist support is needed to migrate existing training modules to suit digital learning.

MSX has received Hermes Platinum and Gold Awards

MSX received a Platinum Award for digital product training developed for the all-new Hyundai IONIQ 5 SUV; and a Gold Award for web-based training on Hyundai’s Advanced Driver Assistance Systems (ADAS).

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We are learning experts

Our team of learning experts – learning designers, facilitators and administrators – are at the forefront of advances in automotive L&D.

We are automotive specialists

Our rich experience and deep expertise in every area of automotive retail – sales, aftersales, technical and warranty – enables us to accelerate our clients’ learning projects.

We are always innovating

We are constantly pushing the boundaries of possibility, bringing new ideas to our clients to help them enhance the impact of learning while reducing cost.

We are present where you are

Our global presence in more than 60 countries allows us to deploy learning solutions for our clients at scale, and with unmatched speed.

Crafting innovative, tailored learning solutions

We are learning experts
Our team of learning experts – learning designers, facilitators and administrators – are at the forefront of advances in automotive L&D.

We are automotive specialists
Our rich experience and deep expertise in every area of automotive retail – sales, aftersales, technical and warranty – enables us to accelerate our clients’ learning projects.

We are always innovating
We are constantly pushing the boundaries of possibility, bringing new ideas to our clients to help them enhance the impact of learning while reducing cost.

We are present where you are
Our global presence in more than 60 countries allows us to deploy learning solutions for our clients at scale, and with unmatched speed.