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MSX International

Unlock automotive industry trends with expert insights

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Automotive disruptors need specialized customer relationship centers to provide expert support, ensuring exceptional customer experiences and maintaining a competitive edge.

MSX ARTICLE

How mobility-focused customer relationship centers can drive success for disruptors

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Leading OEM strengthens its Asia Pacific dealer network through a comprehensive, face-to-face dealership consulting program.

LATEST CASE STUDY

Empowering employees: Offering insights, improving performance

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Leading OEM strengthens its Asia Pacific dealer network through a comprehensive, face-to-face dealership consulting program.

MSX SOLUTION

MSX Recall Management: Revolutionizing the vehicle recall experience

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MSX’s Andrea Sorrenti and Jayesh Jagasia are joined by Smart’s CEO, Dirk Adelmann to discuss the evolution of automotive retail.

MSX VIDEOCAST

Episode 3: Reimagining the customer experience through different retail formats

Discover cutting-edge solutions for dealer performance, repair optimization, and consumer engagement

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.
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Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.
Learn more

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.
Learn more

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.
Learn more

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.
Learn more

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.
Learn more

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.
Learn more

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.
Learn more

Warranty and Repair Efficiency

Offering our clients the tools and resources to be more efficient and take control of remote and onsite warranty and repair processes.
Learn more

Diagnostic and Repair Enhancement

Helping our clients to deliver more efficient and effective services through access to technical support and innovative repair processes.
Learn more

Technical Information

Enabling our clients to deliver clear, accurate and timely technical documentation and media to consumers and technicians.
Learn more

Parts, Accessories and Service Performance

Increasing customer satisfaction and revenue for our clients’ aftersales businesses.
Learn more

Learning Solutions

Helping brands elevate competencies that increase and sustain employee performance.
Learn more

Distribution and Sales Performance

Helping our clients to strengthen customer loyalty and achieve sustainable business growth by enhancing retail models.
Learn more

Consumer Engagement

Offering our clients tailored strategies that deliver exceptional customer experiences and boost sales.
Learn more

Actionable Insights

Helping clients to use data and analytics to increase efficiency and profitability.
Learn more

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