We are MSX. A leading technology – enabled business process outsourcing company that provides state of the art solutions and services to automotive business in more than 80 countries. For over half a century, our strategic solutions have helped car manufacturers and their dealer networks thrive within the evolving automotive industry.

New technologies, digitalization, innovation-related challenges and customer expectations are transforming the automotive industry every single day. We are here to support our customers throughout this journey via offering proven and international solutions and business process outsourcing services across five automotive business domains:

• Warranty & Technical • Parts & Service • Retail Performance Management • Customer Engagement • Fleet & Mobility •

Our team’s deep automotive industry expertise combined with our leading technologies and tools, advanced data analytics and custom software solutions enable our customers to improve the performance of their automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

At MSX, our employees are the driving force behind our success.
We focus on three key principles: empowering our people to contribute to company development; creating systems and processes that support organizational and personal growth; and fostering people’s growth by promoting an entrepreneurial approach to work.