Are you ready to offer consumers a world-class online experience and increase your sales instantly? Explore a fully integrated, end-to-end, digital sales solutions portfolio and create a thriving online business. Place multiple, contact-free options at your customers’ fingertips and build a successful retail future.
Integrating digital technologies with business processes and people
With fewer potential customers visiting physical showrooms, manufacturers must meet their expectations and provide powerful online retail experiences. It’s vital OEMs give consumers any-time, anywhere access to dynamic, digital buying options or risk losing business to other providers.
By combining digital retail solutions with the knowledge and skills of front-line staff, you can deliver personalized information at the right time to help customers make informed buying decisions. Virtual showrooms can offer a sales journey that rivals the best physical experience. And a new generation of sales agents can provide essential, helpful information through live video and other media. MSX’s integrated, modular approach to digital retailing gives you the flexibility to adapt to your customers’ needs efficiently and effectively.
How can MSX help you?
Our team of automotive experts will enable your seamless transition to digital retail, helping transform your online sales offering and enhancing the way you do business now and in future.
We examine your individual business challenges and goals for the future, before delivering a strategy that meets your needs and those of your retail networks and customers.
MSX designs and implements your entire online transformation, from sales processes to digital lead-generation tools, and customer touchpoints such as individual landing pages and showrooms. Our team helps develop your customers’ online buying journeys, from demos and virtual assistants to payment options, and can refine your loyalty management schemes based on buying behavior.
In addition, we assemble a full, end-to-end solution, based on the industry’s most innovative tools, to support your unique online strategy and create a seamless digital retail environment.
MSX end-to-end, digital sales solutions can meet and exceed your needs quickly and with minimum effort. With our automotive retail expertise and best practices, we help enhance your sales networks in new and engaging ways.
Digital tools target your customers and boost sales
MSX and our connected partners offer a broad portfolio of digital tools, and these can be integrated with your existing solutions to build your online sales strategy.
Key digital features:
Personalized landing pages
that integrate with lead generation and CRM systems. Customers can book a test drive, see trade-in offers and experience a fully customized service.
Digital showrooms
where customers can engage in text, audio or video chat, or your agents can deliver live vehicle demonstrations to individuals or multiple website visitors.
Smart video apps
that help dealerships engage with customers early in the sales journey, establish trust and assist individuals through the buying process.
Live test drive booking
which helps customers see which vehicles are available and when. Agents can manage vehicle availability at locations across the entire retail network.
Trade-in calculator
which uses a few details to accurately estimate a vehicle’s residual value. Your dealers can evaluate the lead and prepare a trade-in offer quickly and efficiently.
Next-best-offer calculation engine
which uses data such as buying and usage behavior and service predictions to provide a next best offer for customers.
Watch your business thrive in a new era of retail
MSX end-to-end digital sales strategies help you stand out from competitors and give even the most elusive customers the convenience they demand.
Your digital sales transformation starts now
MSX’s automotive retail expertise is unrivaled, and our offerings are flexible, scalable and customizable. They are also modular, which means you can choose any combination of services to suit your business. And we offer a complete, end-to-end proposition, from initial consultation and development, to delivery, implementation, training and ongoing support.
Source IHS
What you get with MSX end-to-end, digital sales
