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MSX International

Driving business
transformation
in the automotive
industry
We use our global expertise and digital technologies to design and develop business solutions that drive our customers’ success stories.
Focus on today’s
customer needs
E-commerce experiences have fundamentally changed customers’ buying behaviors. With its Customer Engagement Services, MSX has redesigned the customer experience, offering digitally supported processes to help dealers cope with both on and offline customer journeys and satisfy expectations. These integrated systems bring unrivalled quality and enhancements to MSX’s outsourced business process solutions. Customer Engagement
Drive the dealerships
of tomorrow
MSX channel management solutions reflect today’s buying journeys and improve the way dealer employees engage with customers. Our innovative services and solutions also help you manage financial and sales processes across dealer networks. Channel Management
Revolutionize your
fleet operations
MSX fleet services consolidate and streamline your fleet activities. Supported by web-based digital tools that integrate with your existing systems, we can bring all your fleet processes together into manageable, cost-effective end-to-end solutions. Fleet

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Featured:

MSX opens a new Digital Innovation Hub in Berlin and launches the AI-powered warranty platform

The new MSX Digital Innovation Hub in Berlin specializes in deploying artificial intelligence, machine learning and cognitive analytics technology

Over 50% of automotive profit is generated by parts sales. M:PACE can help you achieve more.

 

Combining data-driven technologies with generations of automotive expertise, we can help you transform your parts business to meet the needs of tomorrow’s market.

Beyond Digital.
Forward Thinking Insights

The latest issue of Benchmarker is now available. Discover interesting articles and valuable insights from our automotive and technology experts.

Explore our tech-enabled business solutions

All designed to help auto makers drive performance and innovation

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Warranty and Technical

MSX brings you warranty management and technical support that's faster, smarter and more efficient.

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Parts and Service

MSX combines expertise and digital solutions to help you increase your parts sales and service and maintenance revenue.

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Channel Management

MSX Channel Management solutions help you manage financial and sales processes across your dealer network.

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Fleet and Mobility

MSX Fleet services consolidate and streamline your fleet activities into manageable, cost-effective end-to-end processes.

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Customer Engagement

MSX Customer Engagement services respond to changes in retail trends and customer behavior by providing software and intelligence to manage and improve the customer experience.

Latest news and insights:

Watch:

The digital transformation of the automotive business is happening now. Are you on board?

Spotlight:

推動未來的
經銷關係
憑藉管道管理套件,MSX 為 OEM 和經銷商網路提供新的人員開發和培訓模式以及創新服務和解決方案,提高財務和銷售績效。

Discover more:

Explore our careers page and find out how you can join our team.

Meet our global

leadership team.

Visit our newsroom and find out about our latest developments.