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Revolutionize sales strategies and transform retail models
Optimize performance, balance, and alignment across all distribution channels to drive profitable retail sales, deepen engagement, and strengthen customer loyalty.
Sales boost: What disruptors and OEMs can learn from each other
In this expert talk, host Anne Havekost is joined by Dirk Bott and special guest Pedro Garcia, Founder & CEO of LH Business Development, to explore how disruptors are reshaping automotive sales across Europe, the mounting pressure on established OEMs, and the valuable lessons both sies can learn from each other to foster sustainable growth in a rapidly evolving market.
Our Capabilities
Enhancing sales and loyalty across the automotive journey
Customer journeys in automotive sales now span digital and physical touchpoints. Our global teams deliver targeted solutions that enhance engagement, boost conversions, and build long-term loyalty across every stage of the sales experience.

Sales and distribution transformation
Our cultural, financial, and operational experience ensures a successful transition to an alternative distribution model, while enhancing the customer experience.

CX and touchpoint design and implementation
Our approach helps you deliver a consistent brand experience across all customer touchpoints, enabling you to achieve your sales performance outcomes.

Sales performance improvement
Our expert consultants use advanced growth tools to identify weaknesses, collaborate with teams, and deliver measurable sales performance improvements.

Studies, audits, and mystery shopping
Our proven approach combines advanced technology, expert auditors, and rigorous processes to optimize investments and maximize your brand’s overall impact.

Business Development Centers
Our Business Development Centers (BDCs) combine talent, training, teams, and infrastructure to generate and progress leads through your sales funnel.
Our Solutions
Innovative solutions for every channel.
Our team of experts work closely with you to identify key opportunities and challenges, and to develop innovative, targeted solutions that enable you to optimize customer engagement, streamline operations, and drive measurable results across every stage of the sales journey.
Streamlined digital platform increasing lead conversion by 40%.
Unlock growth, boost loyalty, and drive conversions with a connected, AI-powered ecosystem.
Drive growth. Enhance loyalty. Transform your business.
Our Sales Performance solutions combine AI-driven technology with expert consulting to help automotive businesses achieve measurable results across all distribution channels. We optimize every touchpoint to deliver sustainable competitive advantage.
Increased revenue
Our performance improvement tools and expert consultants identify opportunities and deliver measurable sales growth across retail, fleet, and remarketing channels.
Enhanced customer experience
We design consistent, personalized brand experiences across physical and digital touchpoints, driving higher satisfaction and long-term loyalty.
Operational efficiency
AI-powered insights and re-engineered processes optimize resources, reduce costs, and enhance distribution performance.
Seamless transformation
Our proven expertise ensures successful transitions to Agency Distribution and Direct-to-Consumer models while maintaining business continuity and growth.
Elevate your sales performance today
Ready to unlock your sales potential? Let’s explore how MSX can help you take the next step towards transformative sales success.
Our Team
Meet the experts driving your sales success
Jayesh Jagasia
Global Solutions Leader, Distribution and Sales Performance
Robert Häusler
Global Solutions Leader, Distribution and Sales Performance
Nicquelle Denney
Director of Digital Operations at Polestar North America
We’d love to hear from you
If you’d like to know more about MSX or how we can support your business, please fill out the form below.
Success and Insights
Get the latest insights and updates for automotive sales performance strategies.




