Revolutionize sales strategies and transform retail models

Optimize performance, balance, and alignment across all distribution channels to drive profitable retail sales, deepen engagement, and strengthen customer loyalty.

Sales boost: What disruptors and OEMs can learn from each other

In this expert talk, host Anne Havekost is joined by Dirk Bott and special guest Pedro Garcia, Founder & CEO of LH Business Development, to explore how disruptors are reshaping automotive sales across Europe, the mounting pressure on established OEMs, and the valuable lessons both sies can learn from each other to foster sustainable growth in a rapidly evolving market.

Our Capabilities

Enhancing sales and loyalty across the automotive journey

Customer journeys in automotive sales now span digital and physical touchpoints. Our global teams deliver targeted solutions that enhance engagement, boost conversions, and build long-term loyalty across every stage of the sales experience.

Sales and distribution transformation

Our cultural, financial, and operational experience ensures a successful transition to an alternative distribution model, while enhancing the customer experience.

CX and touchpoint design and implementation

Our approach helps you deliver a consistent brand experience across all customer touchpoints, enabling you to achieve your sales performance outcomes.

Sales performance improvement

Our expert consultants use advanced growth tools to identify weaknesses, collaborate with teams, and deliver measurable sales performance improvements.

Studies, audits, and mystery shopping

Our proven approach combines advanced technology, expert auditors, and rigorous processes to optimize investments and maximize your brand’s overall impact.

Business Development Centers

Our Business Development Centers (BDCs) combine talent, training, teams, and infrastructure to generate and progress leads through your sales funnel.

Our Solutions

Innovative solutions for every channel.

Our team of experts work closely with you to identify key opportunities and challenges, and to develop innovative, targeted solutions that enable you to optimize customer engagement, streamline operations, and drive measurable results across every stage of the sales journey.

Drive growth. Enhance loyalty. Transform your business.

Our Sales Performance solutions combine AI-driven technology with expert consulting to help automotive businesses achieve measurable results across all distribution channels. We optimize every touchpoint to deliver sustainable competitive advantage.

Increased revenue

Our performance improvement tools and expert consultants identify opportunities and deliver measurable sales growth across retail, fleet, and remarketing channels.

Enhanced customer experience

We design consistent, personalized brand experiences across physical and digital touchpoints, driving higher satisfaction and long-term loyalty.

Operational efficiency

AI-powered insights and re-engineered processes optimize resources, reduce costs, and enhance distribution performance.

Seamless transformation

Our proven expertise ensures successful transitions to Agency Distribution and Direct-to-Consumer models while maintaining business continuity and growth.

Elevate your sales performance today

Ready to unlock your sales potential? Let’s explore how MSX can help you take the next step towards transformative sales success.

Our Team

Meet the experts driving your sales success 

Dirk Bott

Global VP,  Distribution and Sales Performance

Jayesh Jagasia

Global Solutions Leader,  Distribution and Sales Performance

Robert Häusler

Global Solutions Leader,  Distribution and Sales Performance

“We really want to make sure that every interaction is effortless, it’s a modern experience, it’s measurable, and really it’s optimized for success.”

Nicquelle Denney

Director of Digital Operations at Polestar North America

We’d love to hear from you

If you’d like to know more about MSX or how we can support your business, please fill out the form below.





Success and Insights

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